Frequently Asked Questions

Check most frequently asked questions here
How can I place an order with POSHIMART?
What payment methods does POSHIMART accept?
How long does it take for my order to be processed?
Can I make changes to my order after it has been placed?
How does POSHIMART ensure the quality of its products?
What if I receive a damaged or defective product?
How long does it take to process a refund?
Does POSHIMART offer gift wrapping and gift cards?
How can I contact POSHIMART if I have a question or concern?
Shipping Info
What is the processing time for orders?
What is the estimated shipping time for orders?
Do you offer express shipping?
Do you offer international shipping?
What is your return policy?
Can I track my order?
How can I contact customer support for more information on my order?
Login & Account
How do I create an account with Poshimart?
How do I log in to my Poshimart account?
What do I do if I forgot my password?
Can I change my email address or password associated with my Poshimart account?
Is it safe to store my payment information with Poshimart?
Shop Pay
What is Shopify Shop Pay?
How does Shopify Shop Pay work?
Is Shopify Shop Pay secure?
Can I use Shopify Shop Pay with other payment methods?
How do I use Shopify Shop Pay on Poshimart?
What is Shop Pay Installments?
How does Shop Pay Installments work?
Are there any fees for using Shop Pay Installments?
What is the minimum purchase amount required to use Shop Pay Installments?
Is Shop Pay Installments available to customers worldwide?
How does Shop Pay Installments affect delivery times?
Can I save multiple payment methods with Shopify Shop Pay?
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